Empowering Australia’s Credit Managers

Industry Leading Software Solutions to Optimise your Credit Department
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Why choose CreditSoft Solutions

We are experts in technology with a specialisation in Australia’s collections industry. CreditSoft Solutions offers the essential technological solutions for your debt collection agency or credit department.

Our Products

Innovative, easy to use and cost-effective technology solutions

Getting into contact with debtors is a challenge! It is time-consuming and costly – but it doesn’t have to be this way. With the right tools, this process can be much simpler. Reach your customers in bulk and save time with our innovative contact solutions.


The TCN solution is a complete dialler replacement with full outbound, inbound, and blended functionality. It requires no hardware, no monthly minimums, and no maintenance fees. Being cloud based, TCN replaces all that complex and messy hardware with simple and elegant software. The cloud model gives you tomorrow’s technology today.

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Glider is a powerful mobile payments platform solving complex business problems with flexible and efficient solutions. The platform features highly user-friendly interfaces to accept one off payments and to arrange payment plans, in which customers are able to set-up by themselves or with the assistance of your in-house agents. The solution is expertly designed to improve cashflow, mitigate risk, increase customer satisfaction and to save you time and money.

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SMS Broadcasting

Whether you’re informing your customers you’d like to speak to them, reminding them they have missed a payment, or simply advising them of their payment details, SMS will reach your target instantly. SMS is cheaper, greener, faster and more personal than mail drops or traditional phone calls. Messages are sent and read within seconds. Our easy to use interface will have you sending messages within minutes.

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TICA Commercial Services

CreditSoft Solutions have partnered with TICA to bring the largest tenant database in Australia to commercial businesses. The TICA national tenant database has grown over the years to be the largest tenant database in Australia with over 7 million records gathered from over 7,000 members.

By becoming a commercial/mercantile member of TICA, you will have access to real time data. You will be able to conduct unlimited searches under all our membership categories.

TICA Assist

TICA Assist allows TICA’s commercial members to register debtors on the system and receive email alerts when they apply for a rental property. This product operates on a pre-paid credit system and you pay for positive results only.

TICA API Integration

API integration capabilities allow your business to connect to our data sources seamlessly. Integrate TICA into your ERP, CRM or third-party system and automate the process of validating debtors’ information. Plugging into our API will help improve workflow efficiency, saving your organisation’s precious resources.

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Making payments should be a simple process, no fuss and no confusion. Give your customers flexibility and autonomy to make payment whenever and wherever they like. Collect more and increase customer satisfaction with our payment processing gateway Paystream.


PayStream is designed to get your customers to pay their bills while reducing your overhead costs on agents servicing accounts.  As a ‘Virtual Collector’, PayStream will actually walk your customers through the web-initiated collection process. This includes legal language review and authorisation, identity verification, account review, and a full repayment negotiation. PayStream has revolutionised the way that Australian businesses are getting paid.

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Paypensity is an AI driven product that scores consumer debt. Advanced machine learning algorithm scores the probability a consumer will pay a debt with higher accuracy than traditional scoring approaches. It’s advanced soring system provides credit managers with a clear picture on how to strategically prioritise their accounts. Having a systemic approach to collections based on accurate and intelligent data will significantly increase total collections.

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Veeam® is the leader in backup solutions that deliver Cloud Data Management™. Veeam provides a single platform for modernising backup, accelerating hybrid cloud and securing your data. CreditSoft Solutions have partnered with Veeam to help you implement seamless solutions that is flexible enough to fit into any environment and is always reliable.

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What Our Clients Think of Us

We have been using TICA for several months now and find it an excellent tool for skip tracing. The database is very user-friendly, which makes searching quick and easy. Thank you CreditSoft Solutions for providing us with such a valuable service!

INRENT, Walker Stores Pty Ltd

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