Simplifying The Payment Process Whether you are a B2C or B2B business, managing payments can be a demanding task. The amount of clients you have, their location, their method of payment and their reliability are all factors that can contribute in causing confusion amongst your accounts team and
Introducing TCN's SpeechIVR! Introducing TCN's exciting new function, SpeechIVR! This cloud based feature will enhance customer satisfaction, provide valuable information for training purposes, increase productivity and allow the best agent to deal with each individual matter. Some key features of TCN's SpeechIVR or Speech recognition are: - An entirely cloud based system
TCN Testimonial Commercial Credit Control have been a valued TCN customer for the past 5 years, see how TCN has helped their business thrive... " We have used TCN for many years but must say the onboarding of TCN blended has been a real game changer for us. Through
Customer Relationship Management - The Pro's For all organisations, ensuring your team stays well organised and on top of opportunities is essential. Customer Relationship Management systems (CRM's) have become an increasingly popular tool. The main purpose of a management system or CRM is customer satisfaction and employee cohesion.
Keeping An Eye On Your Debtors No matter how many times we try to contact them or how many means we use, there will always be a number of debtors who sneak through the system and maintain their infamous 'MIA status'- making collection from this debtor a near
The Switch to SMS More and more consumers are opting to purchase retail items online, leaving brick and mortar stores with a lot more work to do when it comes to marketing. Customers are often unaware of sales, special events and deals unless they venture into the store
Non-For-Profit Solutions Databases designed to locate customers can not only be used by businesses in the credit and collections industry, but by non for profit organisations who have a large amount of donors, sponsors and customers on record. While charities are always searching for more people to support
Alerting the Public In light of all the recent tragedies occurring overseas, whether this be a natural disaster or a terror threat, fast and reliable communication has never been more important. Being able reach a large amount of individuals in a short amount of time is crucial when
Protecting Privacy As technology rapidly progresses in society, the concept of privacy has become more difficult to understand and maintain. When it comes to large databases containing potentially private information, keeping tabs on who this is being distributed to is crucial. CreditSoft offer two products that provide commercial businesses access to large and diverse
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