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Security & Facilities

Our server infrastructure is housed within Tier 1 data centres in both Melbourne and Sydney. The data centres offer world class facilities that include temperature and humidity controls, earthquake protection and advanced fire control systems.

The facilities are monitored 24 hours a day, 7 days a week, 365 days a year with multiple security layers including guards, CCTV, photo access cards, ‘man traps’ and locked server cabinets.

The facilities are serviced by fault tolerant and redundant power systems encompassing dual council power supply, Uninterrupted Power Supply (UPS) filters and back up diesel generators.

Our payments service utilises scalable and dedicated Internet access with 24 hour network monitoring, automated network alarms and a redundant architecture.

Our products, services and architecture are compliant with all relevant bank and payment security standards including the rigorous PCIDSS (Payment Card Industry Data Security Standard).